Frequently Asked Questions
Everything you need to know about shopping with EMD Online.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our returns portal, print your prepaid label, and send the item back in its original condition.
Are your clothing sizes true to size?
Most of our items follow standard international sizing. We recommend checking the specific size chart found on each product page for exact measurements.
What payment methods do you accept?
EMD Online accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.